Terms & Conditions

1. Introduction

Welcome to the Lana La Fée website. By using our website and purchasing our services or products, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

2. Services & Products

We provide online written psychic readings, oracle decks, workshops and retreats. Our services are for entertainment purposes only.

3. No Guarantees & Disclaimer

All psychic readings are based on intuitive impressions and should not be considered factual, medical, legal, or financial advice.
You acknowledge that results may vary, and no specific outcomes are guaranteed.
We do not diagnose medical conditions or provide professional mental health support. If you need professional advice, please consult a qualified expert.

4. Payments & Refunds

Payments must be made in full before services are provided.
Due to the nature of our services, we do not offer refunds once a reading has been delivered.
If a product (such as an oracle deck) arrives damaged, please contact us within 7 days for a replacement.

5. Age Restriction

You must be at least 18 years old to purchase our services. By using our website, you confirm that you meet this requirement.

6. Limitation of Liability

To the fullest extent permitted by Australian law, we are not responsible for any decisions or actions you take based on our services.
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

7. Privacy Policy

Your personal information is kept confidential and will not be shared without your consent, except as required by law.

8. Intellectual Property

All content, including written readings and workshop materials, remains our intellectual property. You may not reproduce, distribute, or sell any of our content without permission.

9. Cancellations & Rescheduling (For Workshops & Retreats)

If you need to cancel or reschedule a workshop or retreat, please contact us as soon as possible.
Refund policies for these events will be outlined at the time of booking.

10. Changes to These Terms

We may update these terms from time to time. Continued use of our website means you accept any changes.

For any questions, please contact us via the contact page.